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NBC News
Wednesday, February 25, 2026
Patients sue insurance over 'ghost networks'

Inaccurate or misleading physician directories have for years been an obstacle for patients seeking in-network providers, but attempts to hold insurance companies accountable have largely fallen short.

However, a recent class action lawsuit challenging one company, EmblemHealth, over its so-called ghost network of mental health providers may have found a work-around.

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